Having been
established for the last thirty years, there is little that
The Landlet Hotel Group does not know about Hotel Management.
Our staff are
friendly and courteous at all times, and will always attempt to assist
you quickly and efficiently with any requests you may have during your
stay with us. In addition, many of our staff are fluent in many
different languages, therefore ensuring that your stay with us is even
more comfortable.
Whilst trying to
give our guests the very best levels of customer service, even we get
it wrong sometimes. If you are not happy about something, we would
like to hear from you. So please feel free to contact us: info@landlethotelgroup.com
Any complaint or
comment regarding a stay with Landlet Hotel Group should be made in
the first instance to the hotel's duty manager at the time of your
stay so that it can be resolved at the time. Any verbal notification
must be put in writing and given to the Duty Manager as soon as
possible. If you are still dissatisfied, you must notify us at the
earliest opportunity. If you remain dissatisfied, however, you must
write to Landlet Hotel Group 28 – 32 Belgrave Road, London SW1V 1RG
within 7 days of the end of the stay you have purchased from us giving
your booking reference and full details of your complaint. We regret
we cannot accept liability if you fail to notify the complaint or
claim entirely in accordance with this clause. |
|
SAVE UP TO 25%
SAVE UP TO 25% WHEN
YOU BOOK
THROUGH OUR WEBSITE!
Check the
availability of your hotel now, and get the best price. That's a
promise!
Find
out more
|
|
|
|
